Official Opening of New Lisburn Buscentre - Press Releases - News - Translink
Official Opening of New Lisburn Buscentre
8th September 2008:
Opening Lisburn's new £2.8 million state-of-the-art bus centre and launching Translink's new Passenger Charter 2008 - 2011 are: L-R Catherine Mason, Group Chief Executive, Translink & NITHCO, Transport Minister Conor Murphy MP MLA and Mayor of Lisburn City Council, Cllr Ronnie Crawford.
Lisburn’s new state-of-the-art buscentre was officially opened today (8 September 2008) by Regional Development Minister, Conor Murphy MP MLA in a special ceremony that also unveiled Translink’s new Passenger’s Charter.
Opened on time and on budget, the new £2.8 million bus centre was funded by the Department for Regional Development and European Union Structural Funds.
Speaking at the opening ceremony, Catherine Mason, Group Chief Executive of NITHC and Translink, said, “This new facility is another highlight in our station improvement programme and we are very grateful to our colleagues in the DRD and EU for the essential funding for this project. The new premises, are well placed just a short walk from the busy city centre and social facilities and offer customers a new level of comfort, convenience and accessibility. We have been delighted with the early feedback from our passengers who like what they see.
”While many more people are choosing to travel with us, modern, high quality facilities play an important role in attracting new people onto passenger transport or to use it more often. With all bus services now operating to and from the new bus centre, all our local passengers and visitors to Lisburn can benefit from these first class facilities.
“It is appropriate that today also marks the launch of our new Passenger’s Charter which clearly sets out our strong customer focus and commitment to providing high quality bus and rail services. We strive to ensure that we meet and, where we can, go beyond our passenger’s expectations and standards as set out in the Charter in order to keep our customers coming back so we can continue to grow.”
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Mayor of Lisburn City Council, Cllr Ronnie Crawford, said:
“Today’s official opening marks an exciting milestone in the overall development of City of Lisburn and will provide an important service for the entire community. This new facility will attract more visitors to the area boosting our local economy through increased tourism revenue and improved access to job opportunities. Its prime situation near the City Centre and social amenities makes the facility convenient and accessible.
“I am optimistic that with this new bus centre in operation it will make the decision to move away from the car towards public transport an easier one, resulting in less congestion on our roads and reducing damage to the local environment.”
- ENDS -
NOTES TO EDITORS:
• Official Opening Ceremony – media invited to attend.
Date: Monday 8th September
Time: 11.00am – 12.30pm (approx)
Venue: Lisburn Bus Centre, Smithfield St, Lisburn (adjacent to Lisburn Square)
Available for media interview/photocall: VIP Chief Guest, Group Chief Executive of NITHC and Translink, Catherine Mason, Mayor of Lisburn City Council, Cllr Ronnie Crawford, Local Manager, Jim McCauley, Head of European Commission Office, Maurice Maxwell, Chief Executive of Consumer Council NI, Eleanor Gill.
• Enhanced facilities include:
o nine covered bus stands;
o external PA system to announce departures and arrivals;
o covered cycle shelter; 24 hour
o CCTV
o comfortable seating in the waiting area with refreshment
o toilet facilities;
o large electronic monitors carrying bus timetable information and real-time information for train services at the nearby Lisburn Rail Station;
o underfloor heating and air conditioning;
o new administration offices;
• Local bus services were also recently improved with low floor fully accessible vehicles operating on all city centre services; easy to use clock-face city service timetables; colour coded route maps; new modern bus stops; and a special £1.70 day ticket offer available for unlimited travel on city services.
• New Passenger’s Charter
Translink regularly reviews the policies in its Charter in conjunction with the DRD and the Consumer Council to ensure that the quality passengers expect is maintained.
The revised Charter clearly outlines standards and targets in terms of punctuality and reliability, accessibility, passenger standing on buses and trains and complaints procedures.
• The publication is updated with any changes and developments which have taken place during the interim years.
• All performance measures within the Charter have been maintained and these will continue to be monitored independently twice per year.
• Copies of the revised Passenger’s Charter are available in rail stations and bus centres/stations and online at www.translink.co.uk/passengerscharter.asp
• For large print, braille and audio tape versions contact the Translink marketing department on 028 9089 9400.
• For full Translink timetable information click www.translink.co.uk or call (028) 9066 6630
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