Our Staff - Translink

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Our Staff

We know how important it is that you receive an efficient service from our staff at all times. Our staff are our greatest strength and have the opportunity to make a positive difference to your journey. So, we expect our staff to:

  • be professional, polite and helpful;
  • consider your safety and comfort;
  • be able to help you with any problems;
  • wear their appropriate uniform;
  • wear an identification badge;
  • tell you about delays and alterations to services;
  • not smoke when they are dealing with you;
  • give you the cheapest ticket for your journey.

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