We have set the following standards to make sure that your journey is smooth and comfortable.
You can expect the Enterprise trains to have efficient heating, ventilation and lighting giving you a comfortable journey in all weathers, whatever the time of day or year.
We will make sure that we maintain the Enterprise trains to the highest levels of cleanliness and hygiene.
We will clean toilets at the end of each journey and on-board cleaners will clean when necessary.
We do not allow smoking on any service.
Every Enterprise Service will have a café bar carriage, providing a range of light meals and snacks appropriate to the time of day. An in-seat catering service is available in 1st Plus. We will let you know if the advertised on-train catering service is not available.
We will use public address and information systems on all Enterprise trains.
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