Our Vision
“We will provide integrated travel solutions that are attractive, sustainable and good value."
The corporate values guide the development and choice of strategies to realise the corporate vision, deliver corporate objectives and relevant government policy. These values, which shape and define the culture of the organisation, are;
Safety
Safety is paramount for Translink. High standards of safety will be maintained for passengers, staff and the general public.
Customer Driven
Customers are at the heart of all services Translink delivers; we are committed to continuous improvement and the pursuit of excellence to deliver an integrated regional transport system which creates genuine customer satisfaction and enjoys public confidence.
Community Focus & Sustainability
Quality public transport enriches the economy, the environment and the life of the community in a sustainable fashion; Translink will be a good neighbour, committed to sustainable development.
Success Through Our People
Those who work in Translink are its most important resource; their customer focus, involvement and teamwork determine our success and reputation. We pride ourselves in providing a working environment that attracts, retains and develops motivated staff, encouraged to treat one another with trust and respect.
Accountability and Best Value
Translink believes in full accountability and a commitment to honesty, openness and integrity in all dealings and being responsive to stakeholders. Translink is committed to providing a transformed bus and rail network, operating to best industry standards and offering good value for money.
OBJECTIVES
These may be grouped at a high level into 4 areas, encompassing all the output requirements of Government policy and consistent with the Group’s vision and values.
Safety
To deliver safe operations for passengers, employees and the general public.
Commercial Delivery
To operate commercially, while taking account of the Group’s responsibilities in respect of equity and sustainability.
Increasing Passenger Numbers
To deliver programmes and prioritise investment to attract and retain increasing numbers of users across the bus and rail businesses, consistent with the ‘customer driven’ corporate value.
Value for Money
To deliver and demonstrate value for money in respect of public expenditure and investment in public transport in Northern Ireland and to deliver improved efficiencies.
Delicious
Digg
Reddit
Facebook
Stumbleupon