Passenger Guidelines - Better Service - NI Railways

Corporate Responsibility

Helping us to help you

Please arrive in good time to ensure prompt departure of trains.
Ticket barriers at main stations close 1min prior to departure.
Please purchase tickets from the Sales & Information Desk before passing through the ticket barrier to board the train.
Avoid the queues by purchasing weekly and monthly tickets up to 4 days in advance from stations or online here >>
Each passenger is responsible for purchasing a valid ticket for their journey.
Ticket inspections are carried out regularly. If you travel without a valid ticket, you will be issued with a Penalty Fare of Ł20 plus the full single fare.
Fare Evasion is a criminal offence that could lead to a court appearance and fine of up to Ł1000.

Enterprise Trains

To ensure prompt departure of Enterprise trains:

Last ticket sales will be sold five minutes before advertised departure time of train from platform.
Ticket barriers will close two minutes before train departure.

Thank you for travelling with NI Railways and assisting us to improve the punctuality of rail services.