Policies
Pet/Animal Policy l Bicycle Policy l Prams l No Smoking Policy l Trespass Policy l Penalty Fares Policy - NIR l No Alcohol Policy l CCTV l Unaccompanied Children
Pet/Animal Policy
- All pets are carried FREE of charge on our buses and trains.
- On trains, all animals must be carried in their appropriate pet cage, with the exception of assistance animals which must be kept on a leash.
- On buses small dogs capable of being carried on a passenger’s knee will be permitted, provided they are clean and do not prove to be a nuisance or cause inconvenience to other passengers. Dogs accompanying blind persons and assistance animals must be kept on a leash.
- Cages and/or assistance animals are not permitted to occupy a seat.
Bicycle Policy
- All bicycles (subject to the conditions below) will be carried FREE of charge on Ulsterbus and NI Railways.
- Bicycles are not permitted on any Metro service.
- Bicycles may only be carried on a bus if the bus has a boot and space is available.
- Bicycles will not be permitted on trains prior to 0930 hours Monday to Friday.
- On trains, up to 4 full sized bicycles can be carried at any one time within the designated bicycle area. Space will be allocated on a first come first served basis, in the designated area, and at the discretion of the Conductor. There is NO bicycle reservation system on buses and trains.
- There are NO travel restrictions nor limit to the number of folding bicycles we can carry, provided they are completely folded down.
- Tandems, tricycles, motorcycles, mopeds, motorised cycles and scooters are not permitted on any buses or trains.
- Bicycles will not be carried during periods of bus substitution for rail services.
- Bicycle parking shelters are available at many main stations throughout the network.
Prams
- Children’s buggies/prams are carried free of charge on buses and trains.
- Dedicated pram spaces on buses should be used where available or otherwise folded.
No Smoking Policy
- Smoking is not permitted in any Ulsterbus or NI Railways building, platform or on board any bus or train.
Trespass Policy
- No loitering or trespassing on NI Railways property.
- Maximum penalty £1000.
Penalty Fares Policy - NIRailways
- Passengers travelling without a valid ticket and who have had the opportunity to purchase one will be issued with a penalty fare.
- The Penalty Fare for NOT having a valid ticket will be £20 plus the full single fare for the journey made. Alternatively offenders may be prosecuted resulting in a criminal conviction.
- Maximum penalty £1000.
No Alcohol Policy
- Passengers are not permitted to consume alcohol on rail or bus services within Northern Ireland, except when purchased from the bar onboard the Enterprise service.
CCTV
- CCTV cameras are installed on C3k trains, buses and at selected locations. Images are recorded and monitored for your safety and to help prevent crime.
Unaccompanied children
- Children under 12 years of age will not be carried except when they are accompanied by a responsible person aged 16 years or over on cross border, bus and rail services.
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